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For more information about Cardwave and our services please call us on
+(44) 1380 738395
or email us at
info@cardwave.com

 

6c Hopton Industrial Estate
Devizes
Wiltshire
SN10 2EU

Testimonials

Raspberry Pi

Cardwave are delighted to be recognised by the Raspberry Pi Foundation for being a valued partner and supplier. We have enjoyed a close business relationship with the foundation since the massively successful launch of the Raspberry Pi in early 2012. Cardwave works with memory distributor, Xel Electronics, who supply Samsung SD cards to Premier Farnell and RS Components, two of the companies authorised by the charity to supply the Raspberry Pi. We are pleased to work with the foundation again on this superb SD card offering. Visit website

"Partnering on another great offering from Raspberry Pi"

TPi Awards 2011

Since their inception in 2002, the TPi Awards (Total Production International) has become regarded as the premier networking event for the live production industry, attracting more than 1,100 people from all corners of the live music business. Music celebrities who have appeared at the prestigious event include , Sir Bob Geldof, Jimmy Page, Sir Paul McCartney, Bill Wyman, U2, and Queen guitarist Brian May.

At the last minute Cardwave were asked to programme 1,100 2GB USB flash drives for the awards. These were giveaways for attendees to the ceremony which had been originally programmed in the Far East. However, a last minute change of speaker dictated a complete overhaul of the content, which meant Cardwave was called in to salvage the issue.The enquiry was made on Thursday afternoon, just 96 hours before the awards ceremony on the following Monday. To add to the complications, a last minute change of speaker dictated a complete overhaul of the content.

Cardwave had been recommended by an existing client to see if they could help. They provided log-in details to allow the client to upload their content to Cardwave’s secure FTP server, and the drives were received on Friday morning at 9am.

Content was mastered and screenshots provided via email for the client to approve which was received by 10.45am. Once approved, the existing content was securely erased from the drives and 340MB of new data was successfully programmed. The drives were packed and ready for dispatch by 3pm.

With time so critical, the drives were shipped on a dedicated delivery service on the Monday, arriving at the venue, the Novotel London West, four hours before the event.

"Thanks for all your help I will definitely use you again"

Hama GmbH

Hama GmbH is one of the world’s leading consumer electronics accessories suppliers, with their products distributed throughout the world in every continent. Cardwave were approached with an urgent requirement to re-program 5,600 x 16GB USB flash drives.

The content on the USB was a 7GB installation file for a password-protected software application used by one of the largest energy companies in Germany. The drives had already been programmed at source in the Far East, but they had experienced a 40% failure rate with the application failing to install, prompting the decision to re-program the entire batch. Hama needed to collate the drives locally at their administration and logistics headquarters in Monheim, Germany, before shipping them to Cardwave in two separate deliveries.

On receiving the drives, we first had to remove and responsibly dispose of the existing retail packaging. On testing the first batch of drives, we found the data sizes and creation dates were not consistent, suggesting the high failure rate was most likely due to the original programming methods rather than any quality issues with the drives themselves.

We created a master drive and programmed an initial 50 drives from that master, adopting a 100% bit-by-bit replication process to ensure each drive was identical. These were then sent direct to the client for their own in-house testing which achieved a 100% pass rate. On receiving sign-off from the client, we began production of the first batch of 1,500 drives which were for a time-critical project and required urgently.

They were programmed, verified and ready to ship direct to the client within 48 hours, arriving two days earlier than the initial deadline. Over the next four days we followed the same process for the remaining 4,100 drives and these were delivered direct to the client, again two days ahead of schedule.

"We are very happy to have a partner in Europe to rely on when needed."